Tier 1: Refinishing
Is your ring’s finish starting to show some wear or needs to be resized? We’d be happy to do that for you!
We recommend that rings be refinished annually. For solid wood rings, we offer refinishing for only the cost of shipping; for metal-incorporated rings*, we charge a small fee due to associated labor costs.
Most rings will take about 2-3 weeks to refinish or resize, depending on our shop’s workload it may take a little longer! If you need it for a specific date please put that in the order notes.
Please send the ring or rings to us in a secured, padded package. Using a hard-sided box (like the one we provided in the original order) will help protect the rings from the vagaries of shipping. Take care to include a note with your name, shipping address, and (if you have it) original order number and purchaser’s name. If there is wood burning, please note what it says, as we may have to re-do it, depending on the ring’s condition.
Send the package to:
Simply Wood Rings
953 W. 18th Street
Chicago, IL 60608
We recommend insurance and tracking. UPS and FedEx have been most reliable, in our experience.
Please, DO NOT send it in a letter envelope. Too many rings have been lost this way.
If you’re purchasing a ring, you can wait until it’s time for a refinish. There’s no need to pay for the shipping ahead of time!
*Because of the construction of our prong, bezel, and precious metal setting rings, refinishing takes a great deal more work.
For these rings, purchased after June 2014, we will ask that you select a “Second Tier” repair plan, in order to give us the time and resources necessary to protect and care for your ring in a sustainable way.
For those prong, bezel, and precious metal setting rings purchased June 2014 or prior, we will continue to honor our “free refinishing” policy for the life of the ring.